Rooted cuttings are always pictured in the listing.
Unrooted cuttings are one node by default, but they might be larger depending on market value, growth speed and availability. If you would like exact photos for unrooted cuttings, please message me and I would be happy to send them to you. I don't cut them until the day of shipping so they are fresh and hydrated.
I ship USPS Monday and Saturday.
UPS shipping is Monday. UPS is not open on the weekend, and they do not deliver to most residential addresses on Saturday and Sunday.
Free insulation and heat pack is included with your order.
For temperatures below freezing, please consider having your package held at your local post office for pickup. This helps prevent it from sitting in an unheated mail truck or on your porch all day.
We do not ship unrooted cuttings in the winter because they are weaker than rooted cuttings.
We ship all winter, even below 32 degrees. We have not had one dead plant arrive because of the way we carefully package and insulate the plants.
We have a live arrival guarantee. Read about the policy here.
Due to the nature of shipping plants, all sales are final. No exchanges, returns or refunds will be accepted.
Still have more questions?
Trinh –
The plant arrived in perfect condition with a cute freebie. Thank you very much, I’ve been wanting this for a long time.
Keith –
New addition arrived quickly and when i say it was packed great. I have ordered many a plant on Etsy and by far this was top tier. It was sealed so well not a pinch of potting mix was displaced. It is quite healthy and I am excited to see her take off. It is rooted well beyond described, they are actually coming out and had to be tucked back in. Highly recommend to sponsor for plant needs, you will not be disappointed.
Kathleen –
Lovely plant, carefully packaged and shipped promptly.